To reset a learner`s attempts for a problem block in a quiz follow these steps:
- Open the course for which you want to reset user`s attempts.
- Choose option "view as specific learner" and enter the users` email address.
- Open the quiz section and navigate to the bottom of the page where you can see the submit button
- Click on "Staff Debug Info" button
- On the the new window make sure the "username" is the one needed and click "Reset Learner`s Attempts to Zero" button
NOTE! Learner`s can see their previously submitted answers to the quiz depending on course configuration for visibility on correct answers .
Reference:
- Configuring correct answers visibility per subsection
- Configuring visibility settings for correct answers
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