Allow Learners to Retake a Timed Exam

Created by Boyko Cholakov, Modified on Wed, 07 Dec 2022 at 11:13 AM by Boyko Cholakov

If a learner needs to retake a timed exam, you can clear their exam attempt and allow them to retake the exam by following these steps:


Warning
Clearing an exam attempt removes all learner answers in an exam. This action cannot be undone.



1. View the live version of your course.


2. Select Instructor, and then select Special Exam.


3. Expand Student Special Exam Attempts. A list of timed and proctored exam attempts appears. Search for the learner’s username to locate their exam attempts.


4. In the Exam Name column, locate the name of the specific exam for which you are cleaning the learner’s exam attempt.


5. In the Actions column, select Reset. A message displays asking you to confirm that you want to remove the learner’s exam attempt.


Note
If the learner’s exam attempt is in an error state, there will be a gear icon (⚙) in place of the Reset button. Click this icon in order to display the Reset and Resume options.


Select OK. The learner’s exam attempt is removed from the list.

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